How to Register and Trade Crypto at DigiFinex

How to Register in DigiFinex

Register an Account on DigiFinex with Phone Number or Email

1. Go to the DigiFinex website and click [Sign up].

2. Select [Email Address] or [Phone number] and enter your email address/phone number. Then, create a secure password for your account.

Note:

• Your password must contain at least 8 characters, including one uppercase letter and one number.

Read and agree to the Terms of Service and Privacy Policy, then click [Create Account].

3. Click [send] and you will receive a 6-digit verification code in your email or phone. Enter the code and click [Activate Account].

4. Congratulations, you have successfully registered on DigiFinex.

Register an Account on DigiFinex with Google

1. Go to the DigiFinex website and click [Sign up]. 

2. Click on [Continue with Google] button.

3. A sign-in window will be opened, where you will need to enter your Email address or phone number and click on [Next].

4. Enter the password for your Gmail account and click [Next].

5. Then click on [Confirm] to continue signing up with your Google account.

6. Enter the verification code and click on [Confirm] to finish signing up your account.

Note:

• You must click on [send] to receive the verification code that will be sent to your Google account.

7. Congratulations, you have successfully registered on DigiFinex.

Register an Account on DigiFinex with Telegram

1. Go to the DigiFinex website and click [Sign up]. 

2. Click on the [Telegram] button.

Note:

• Tick the box to read and agree to the Terms of Service and Privacy Policy, then tap [Telegram].

3. Select your phone number region, then enter your phone number below and click on [NEXT].

4. Authorize DigiFinex to access your Telegram information by clicking on [ACCEPT].

5. Enter your Email Address.

6. Set up your password. You will receive a 6-digit verification code in your email. Enter the code and click [Confirm].

Note:

Your password must contain at least 8 characters, including one uppercase letter and one number.


7. Congratulations, you have successfully registered on DigiFinex.

Register on DigiFinex App

1. You need to install the DigiFinex application to create an account on the Google Play Store or App Store.

2. Open the DigiFinex app and tap [Log In/Sign Up].

3. Tap on [Don’t have account?] To begin signing up your account.

Or you can sign up by tapping on the menu icon.



And tap [Sign Up].

Then select a registration method.

4. If you choose [Sign Up with Email or Phone] then select [Email] or [Phone] and enter your email address/phone number. Then, press [Continue] and create a secure password for your account.

Note:

• Your password must contain at least 8 characters, including one uppercase letter and one number.

5. You will receive a 6-digit verification code in your email or phone.

6. Congratulations! You have successfully created a DigiFinex account.

Frequently Asked Questions (FAQ)

Why Can’t I Receive Emails from DigiFinex

If you are not receiving emails sent from DigiFinex, please follow the instructions below to check your email’s settings:

1. Are you logged in to the email address registered to your DigiFinex account? Sometimes you might be logged out of your email on your devices and hence can’t see DigiFinex’s emails. Please log in and refresh.

2. Have you checked the spam folder of your email? If you find that your email service provider is pushing DigiFinex emails into your spam folder, you can mark them as “safe” by whitelisting DigiFinex’s email addresses. You can refer to How to Whitelist DigiFinex Emails to set it up.

3. Is your email client or service provider working normally? You can check the email server settings to confirm that there isn’t any security conflict caused by your firewall or antivirus software.

4. Is your email inbox full? If you have reached the limit, you won’t be able to send or receive emails. You can delete some of the old emails to free up some space for more emails.

5. If possible, register from common email domains, such as Gmail, Outlook, etc.
 

Why Can’t I Receive SMS Verification Codes

DigiFinex continuously improves our SMS Authentication coverage to enhance user experience. However, there are some countries and areas currently not supported.

If you cannot enable SMS Authentication, please refer to our Global SMS coverage list to check if your area is covered. If your area is not covered on the list, please use Google Authentication as your primary two-factor authentication instead.

If you have enabled SMS Authentication or you are currently residing in a country or area that’s in our Global SMS coverage list, but you still cannot receive SMS codes, please take the following steps:

• Ensure that your mobile phone has a good network signal.
• Disable your antivirus and/or firewall and/or call blocker apps on your mobile phone that might potentially block our SMS Codes number.
• Restart your mobile phone.
• Try voice verification instead.
• Reset SMS Authentication.

 

How To Enhance DigiFinex Account Security

1. Password Settings

Please set a complex and unique password. For security purposes, make sure to use a password with at least 10 characters, including at least one uppercase and lowercase letter, one number, and one special symbol. Avoid using obvious patterns or information that is easily accessible to others (e.g. your name, email address, birthday, mobile number, etc.). Password formats we do not recommend: lihua, 123456, 123456abc, test123, abc123 Recommended password formats: Q@ng3532!, iehig4g@#1, QQWwfe@242!

2. Changing Passwords

We recommend that you change your password regularly to enhance the security of your account. It is best to change your password every three months and use a completely different password each time. For more secure and convenient password management, we recommend you to use a password manager such as "1Password" or "LastPass". In addition, please keep your passwords strictly confidential and do not disclose them to others. DigiFinex staff will never ask for your password under any circumstances.

3. Two-Factor Authentication (2FA) Linking Google Authenticator

Google Authenticator is a dynamic password tool launched by Google. You are required to use your mobile phone to scan the barcode provided by DigiFinex or enter the key. Once added, a valid 6-digit authentication code will be generated on the authenticator every 30 seconds. Upon successful linking, you need to enter or paste the 6-digit authentication code displayed on Google Authenticator every time you log in to DigiFinex. 

4. Beware of Phishing

Please be vigilant of phishing emails pretending to be from DigiFinex, and always ensure that the link is the official DigiFinex website link before logging into your DigiFinex account. DigiFinex staff will never ask you for your password, SMS or email verification codes, or Google Authenticator codes.

How to Trade Crypto at DigiFinex

How to Trade Spot on DigiFinex (Web)

A spot trade is a simple transaction between a buyer and a seller to trade at the current market rate, known as the spot price. The trade takes place immediately when the order is fulfilled.

Users can prepare spot trades in advance to trigger when a specific (better) spot price is reached, known as a limit order. You can make spot trades on DigiFinex through our trading page interface.

1. Visit our DigiFinex website, and click on [Log in] at the top right of the page to log into your DigiFinex account.

2. Tap on [Spot] in [Trade].

3. You will now find yourself on the trading page interface.

1. Market Price Trading volume of trading pair in 24 hours.
2. Asks (Sell orders) book.
3. Bids (Buy orders) book.
4. Candlestick chart and Technical Indicators.
5. Trading Type: Spot / Margin / 3X.
6. Type of order: Limit / Market / Stop-limit.
7. Buy Cryptocurrency.
8. Sell Cryptocurrency.
9. Market and Trading pairs.
10. Market latest completed transaction.
11. My Balance
12. Your Limit Order / Stop-limit Order / Order History

4. Transfer Funds to Spot Account

Click [Transfer] in My Balance.

Select your Currency and enter the amount, click [Transfer] .

5. Buy Crypto.

The default order type is a limit order, which allows you to specify a particular price for buying or selling crypto. However, if you wish to execute your trade promptly at the current market price, you can switch to a [Market Price] Order. This enables you to trade instantly at the prevailing market rate.

For instance, if the current market price of BTC/USDT is $61,000, but you desire to purchase 0.1 BTC at a specific price, say $60,000, you can place a [Limit Price] order.

Once the market price reaches your specified amount of $60,000, your order will be executed, and you will find 0.1 BTC (excluding commission) credited to your spot account.

6. Sell Crypto.

To promptly sell your BTC, consider switching to a [Market Price] order. Enter the selling quantity as 0.1 to complete the transaction instantly.

For example, if the current market price of BTC is $63,000 USDT, executing a [Market Price] Order will result in 6,300 USDT (excluding commission) being credited to your Spot account immediately.

How to Trade Spot on DigiFinex (App)

Here’s how to start trading Spot on DigiFinex App:

1. On your DigiFinex App, tap [Trade] on the bottom to head to the spot trading interface.

2. Here is the trading page interface.

1. Market and Trading pairs.
2. Sell/Buy order book.
3. Buy/Sell Cryptocurrency.
4. Open orders.

3. Choose Limit Price/ Market Price/ Stop Limit.

4. Enter Price and Amount.

 Click "Buy/Sell" to confirm the order.

Tips: Limit Price order won’t success immediately. It only becomes to a pending order and will be succeeded when the Market price fluctuating to this value.

You can see the current status in the Open order option and cancel it before its success.

Frequently Asked Questions (FAQ)

What is Limit Order

A limit order is an instruction to buy or sell an asset at a specified limit price, which is not executed immediately like a market order. Instead, the limit order is activated only if the market price reaches the designated limit price or surpasses it favorably. This allows traders to aim for specific buying or selling prices different from the prevailing market rate.

For instance:

• If you set a buy limit order for 1 BTC at $60,000 while the current market price is $50,000, your order will be promptly filled at the prevailing market rate of $50,000. This is because it represents a more favorable price than your specified limit of $60,000.
• Similarly, if you place a sell limit order for 1 BTC at $40,000 when the current market price is $50,000, your order will be immediately executed at $50,000, as it is a more advantageous price compared to your designated limit of $40,000.

In summary, limit orders provide a strategic way for traders to control the price at which they buy or sell an asset, ensuring execution at the specified limit or a better price in the market.

What is Market Order

A market order is a type of trading order that is executed promptly at the current market price. When you place a market order, it is fulfilled as swiftly as possible. This order type can be utilized for both buying and selling financial assets.

When placing a market order, you have the option to specify either the quantity of the asset you want to buy or sell, denoted as [Amount], or the total amount of funds you wish to spend or receive from the transaction.

For instance, if you intend to purchase a specific quantity, you can directly enter the amount. Conversely, if you aim to acquire a certain amount with a specified sum of funds, like 10,000 USDT. This flexibility allows traders to execute transactions based on either a predetermined quantity or a desired monetary value.

What is the Stop Limit Function and How to use it

A stop-limit order is a specific type of limit order used in trading financial assets. It involves setting both a stop price and a limit price. Once the stop price is reached, the order is activated, and a limit order is placed on the market. Subsequently, when the market reaches the specified limit price, the order is executed.

Here’s how it works:

• Stop Price: This is the price at which the stop-limit order is triggered. When the asset’s price hits this stop price, the order becomes active, and the limit order is added to the order book.
• Limit Price: The limit price is the designated price or a potentially better one at which the stop-limit order is intended to be executed.

It’s advisable to set the stop price slightly higher than the limit price for sell orders. This price difference provides a safety margin between the activation of the order and its fulfillment. Conversely, for buy orders, setting the stop price slightly lower than the limit price helps minimize the risk of the order not being executed.

It’s important to note that once the market price reaches the limit price, the order is executed as a limit order. Setting the stop and limit prices appropriately is crucial; if the stop-loss limit is too high or the take-profit limit is too low, the order may not be filled because the market price may not reach the specified limit.

The current price is 2,400 (A). You can set the stop price above the current price, such as 3,000 (B), or below the current price, such as 1,500 (C). Once the price goes up to 3,000 (B) or drops to 1,500 (C), the stop-limit order will be triggered, and the limit order will be automatically placed on the order book.

Limit price can be set above or below the stop price for both buy and sell orders. For example, stop price B can be placed along with a lower limit price B1 or a higher limit price B2.

A limit order is invalid before the stop price is triggered, including when the limit price is reached ahead of the stop price.

When the stop price is reached, it only indicates that a limit order is activated and will be submitted to the order book, rather than the limit order being filled immediately. The limit order will be executed according to its own rules.

How to View my Spot Trading Activity

You can view your spot trading activities from the Orders and Positions panel at the bottom of the trading interface. Simply switch between the tabs to check your open order status and previously executed orders.

1. Open orders

Under the [Open Orders] tab, you can view details of your open orders, including:

• Trading pair.
• Order Date.
• Order Type.
• Side.
• Order price.
• Order Quantity.
• Order amount.
• Filled %.
• Trigger conditions.